Login with Customer Invalid Password
HighBaselinedRegressionNegative
Description
Verify that login fails when customer enters incorrect password and appropriate error message is displayed.
Pre-Conditions
1. User has a registered customer account 2. Application is accessible 3. User is on the login page
Test Steps
| Step # | Step Action | Expected Results |
|---|---|---|
| 1 | Navigate to the application URL (https://ecommerce-app.com) | Homepage loads successfully |
| 2 | Click on the "Sign In" button in the header navigation | Login page is displayed with email and password fields |
| 3 | Enter valid registered email: customer@test.com | Email is accepted and displayed in the email field |
| 4 | Enter invalid password: WrongPassword123 | Password is masked in the password field |
| 5 | Click the "Sign In" button | Form submission is attempted |
| 6 | Verify error handling | Error message "Invalid email or password" is displayed. User remains on login page. Password field is cleared. No sensitive information is exposed |
Created Dec 17, 2025 by Demo User