Login with Customer Payment Card Declined
HighBaselinedCriticalNegative
Description
Verify appropriate handling when payment card is declined.
Pre-Conditions
1. Customer is logged in 2. Product in cart 3. Test card number for decline scenario
Test Steps
| Step # | Step Action | Expected Results |
|---|---|---|
| 1 | Login with Customer and proceed to payment page | Payment page loads |
| 2 | Enter test declined card: 4000000000000002 | Card number entered |
| 3 | Enter expiry: 12/25 and CVV: 123 | Card details completed |
| 4 | Click "Place Order" | Payment processing indicator shown |
| 5 | Verify decline handling | Error message: "Payment declined. Please try a different payment method." User remains on payment page. Order is not created. Cart is preserved |
Created Dec 17, 2025 by Demo User